Order Billy & Louie 

4 Easy steps to order from Billy & Louie

  1. Choose type of apparel and color of fabric(s) 

  2. Measure you pet according to our measuring guide if you are ordering a coat

  3. Fill out the order form - you can order multiple items in the same form

  4. You will receive an email from us with the payment details (there is no automatic payment solution on our webpage)

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Order

 

Want to place an order, buy a Gift Card or ask us a question?

 

 

Order

Choice of Shipping Method
Choice of Payment Method (no automatic payment on this site)
Choice of Currency

Production Time

Production time for a coat or bed is 3 weeks, while accessories are 1-2 weeks. Remember to measure your dog when ordering a Coat, Neckerchief (neck), Belly Band (waist) or Heat Pantie (waist).

 

 

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Method of Payment

When placing an order through the Order Form, you will receive an email confirming your order. The email will be sent during working hours, and is not automatically generated. 

PayPal Invoice: An invoice will be sent to your email address after placing your order.
Vipps (Norway only): A payment request will be sent using your phone number after placing your order.
International Bank Transfer: Information will be provided in the order confirmation via email after placing your order. 


Orders will not be proceeded until payment is confirmed. The exchange rate between US $, € and NOK is not updated daily, and variations may occur. 

 

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Shipping

International shipping under 1 kilo is US$ 38/€32 with an added €1 per kilo.  The Tracking code will be sent you via e-mail, and is shipped through the Norwegian Postal Services to your country. For smaller items like Neckerchief, Belly Band and Heat Panties, the shipping international shipping cost is $12/€10 (no tracking). 

Domestic (Norway only) shipping is NOK 70 from 1 to 5 kilo, and  NOK 150 above 5 kilo (beds). Tracking is included for all shipments. 

Billy & Louie is not responsible for any customs or import taxes that may apply, when shipping our products  to your country. No import taxes apply for customers in Norway.  

 

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Return Policy

Please note that custom coats, beds or accessories cannot be exchanged, returned, or refunded because they are made according to the unique measurements of your dog. 

If you by any means are not satisfied with your product, feel free to contact us, and we`ll help you the best way possible. Please bare in mind that all products are handmade and unique, and might have minor differences to the photos posted on our website. 

 

Ask us a question

Thank you - we`ll get back to you!

 
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